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Generally orders are shipped the next business day after you place your order, unless you request a specific delivery date ( enter your requested delivery date in the comment field on order form). 

We ship Mondays, Tuesdays, Wednesdays and Thursdays.

The latest you can place your order is as follows: 

Order by Tuesday

We Ship Wednesday for Friday Delivery via 2nd day shipping
 
( 2nd day shipping included in most flower arrangements)

Order by Wednesday 

We ship Thursday for Friday Delivery via Next DAY shipping

 
( +$15)  *** ONLY TO California and most parts of Washington, Oregon, Arizona, Nevada, Utah, Idaho and portions of Colorado including Denver.  ( FedEx / UPS does not offer Next Day Service to other States from Hawaii. ) 

We ship Thursday for SATURDAY Delivery via 2nd DAY shipping
 
( +$15)  ***not available to all areas.
** Saturday delivery is not available in California
due to agricultural shipping restrictions

* Note that last minute shipping might require us to substitute flowers based on availability.  However, recipient would always receive flowers of equal or higher value.  Also, please note that orders to California may be subject to delay due to random agricultural inspections. You should order your flowers at least 24-48 hours in advance prior to your desired shipping date.   If you order "last minute" by the dates below we will do everything in our power to get your flowers out to be delivered by your requested delivery date, but due to the volume of orders we receive we can not guarantee it.

IMPORTANT ! - New Fedex / UPS rules:  
Fedex and UPS will leave all flowers at the delivery point WITHOUT requiring signature to prevent having to come back another day if nobody is home.  If you do want someone to sign for the flowers, Fedex/UPS will do so at an additional charge of $2.00.   It is always best to let the recipient know to expect a package with Fedex/UPS, so someone is available to receive the flowers.


TROPICAL FLOWERS  - SHIPPING INFORMATION:

We recommend all West Coast Orders be shipped via FedEx Standard Overnight  (+$10.00), or Priority Overnight (+$15.00) which delivers in most areas by 12 noon. This will cut down your shipping transit by one day, which will get the flowers to their destination the fastest way possible.  For more information please see below.

All orders are being winter wrapped in foam during cold season for an additional $5.00 . This will all help ensure freshness and flowers from freezing. Here is a weather map (outside link) to help you take a look around the nation.

Shipping Policy

  • All orders are shipped via FedEx or UPS 2nd Day Service.   FedEx does not include weekend days in the delivery commitment except for Priority service, which includes Saturday.  Zip codes designated as “rural” by FedEx require one extra day for delivery.  We can not ship Saturday Delivery to California as their Agricultural Inspection offices are closed on Saturdays.
     

  • Shipping Dates:

    • We ship Monday, Tuesday, Wednesday via Next Day "or" 2nd Day

    • We ship Thursday via Next Day to Western United States or for Saturday Delivery if.  Next Day or Saturday Delivery at an additional charge does have to be requested with your order.

    • We do not ship flowers over the weekend ( IE: Thursday or Friday Shipping for Monday Delivery ), as the flowers would sit in a UPS or FedEx warehouse which are not necessarily temperature controlled. The length of time in transit and the risk of the flowers not getting to their destination in perfect condition is just too high.  If you flower order is not received in time to be delivered by the end of the week your order will be shipped the following Monday.

  • Upgraded service is an extra cost option.  Standard Overnight Service is one day quicker than 2nd Day Service and delivered in the afternoon (+$10).  Priority Service is delivered in the morning and includes Saturday delivery ($15).  FedEx requires one additional day for all zip codes designated as “rural deliveries”.  Call 1-800-GO-FEDEX to check on your zipcode.

  • Street addresses and zip codes are required.  FedEx does not accept PO Box addresses. We urge you to include phone numbers with your delivery address.

  • Western States include: California, Washington, Oregon, Arizona, Nevada, Utah, Idaho and portions of Colorado including Denver.

  • Orders shipped to California are subject to delay due to random inspections conducted by the California Department of Agriculture plant quarantine division.

  • Additional shipping charges ranging from $10.00 to $15.00 are required for all shipments addressed to Alaska .  For more information call us on our toll-free line at 1 (800) 908-9764 or email us at tropicalflowers@volcanogallery.com
     

  • We do not ship to Canada or Internationally to other countries.

  • We suggest your orders be shipped on Monday or Tuesday for delivery between Wednesday and Friday.   

 


 

 

 

Volcano Flowers
Big Island of Hawaii


Satisfaction Guaranteed!

Customer Service
1-800-361-9628

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Tropical Flowers
PHOTO DIRECTORY

 Best Sellers $

Menehune Mix

 49.95
Tropical Sunset  64.95

Tropical Passion

90.45
Big Hawaiian Aloha 119.95
 MORE FLOWERS:  
Mixed Tropical Flowers $

Mixed Exotics

59.95
Mixed Exotics in Pastel 64.95
Tutu's Delight 54.95
Tropical Sunset Pastel 69.95
Elegant Exotics 74.95
Big Mama 119.95
Hawaiian Sunset Arrangements 69.95+
Tropical Flower Boxes 44.50+
   
 Anthurium Flowers $
Little Hearts 47.95
Heavenly Hearts 49.95
"Lotsa" Hearts 54.95
"Lotsa" Hearts Pastel 64.95
 Orchid Flowers $

Orchid Sunrise

 54.95
Orchid Splendor 52.95
Purple Orchid Splendor 54.95
Heavenly Hearts Pastel 54.95
 Special Flowers $
Fresh Flower Leis 39.95+
Protea Flowers
- currently out of season -
69.95
 INFORMATION:  
Shipping Information  
Care Of Flowers  
Frequently Asked Questions  
100% Guarantee  
Contact Us   
Notice:  

NEW FedEx/UPS RULES:

Fedex and UPS will leave all flowers at the delivery point WITHOUT requiring signature to prevent having to come back another day if nobody is home.  If you do want someone to sign for the flowers, Fedex/UPS will do so at an additional charge of $2.00. Please let us know in the comment section of your order.  It is highly recommended to let the recipient know to expect a package with Fedex/UPS, so someone is available to receive the flowers.   

COLD TEMPERATURE:
During cold temperatures in the country all flowers will require a cold pack to be added to protect the flowers from severe cold temperatures during shipping.  The additional charge is $5 per box.  If the delivery address is in California, you can opt-out of the cold pack by letting us know in the comment section of your order.  

SUBSTITUTION: Due to the large demand of flowers for special occasions, such as Valentine's Day, Mother's Day, Christmas, etc. we may run out of supply on a particular flower at times, which can happen due to supply & demand, or unfavorable weather conditions for harvesting.  Therefore we do reserve the right to substitute a particular kind of flower, if necessary.  However, if we do have to substitute we always select flowers of equal or higher value.


NEED HELP ?
 
Call your personal Volcano Flower Specialist "Beate" at
1-800-361-9628
 

 
Hawaii Time:
West Coast - 3 Hours,
East Coast - 6 Hours

 

   

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V
olcano Gallery, P.O. Box 699, Volcano Village, Big Island of Hawaii (Hawaii) 96785
Phone ( Local / Int'l) 808-967-8617    Toll-Free ( USA) 800-908-9764 
 
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last edited:  May 04, 2010 - Copyright 1998-2005, Volcano Gallery, Div. of Rainbow Moon
Volcano, Hawaii - All rights reserved  
- * Not responsible for typographical errors.  Rates / Prices subject to change without notice.
We reserve to right to refuse service at our discretion

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